Policies

Shipping Policy

  • For MMS event registrations, no physical product will be shipped.
  • For store products, shipping details (carrier, tracking) will be provided within 3 business days.
  • Delivery timelines for store products may vary from 5–10 business days depending on location.
  • For any queries, contact us at sales@gomorphine.com or call 8460706779.

Cancellation Policy

  • Event registrations for MMS are non-cancellable and non-refundable once completed.
  • Store orders can be cancelled within 24 hours of placing the order by emailing us at sales@gomorphine.com.
  • After 24 hours, cancellations may not be accepted as orders are processed.

Refund Policy

  • Registration fees for MMS events are non-refundable.
  • For store purchases, refunds are only applicable for defective or damaged products.
  • Refund requests must be raised within 7 days of receiving the product by contacting sales@gomorphine.com or calling 8460706779.
  • Approved refunds will be processed within 7–10 working days to the original payment method.

Terms and Conditions

  • By registering for the MMS event or purchasing from our store, users agree to provide accurate information.
  • All payments must be made in full before registration confirmation or product dispatch.
  • We reserve the right to modify event rules, dates, or pricing with prior notice.
  • Any disputes will be subject to the jurisdiction of Gandhinagar, India.

Privacy Policy

  • We collect personal information (name, email, phone, address) for registration and order fulfillment.
  • Your data is securely stored and will not be shared with third parties without consent.
  • We use Razorpay for secure payment processing.
  • Users can request data deletion by contacting mms@gomorphine.com.